Anna Novikova
About Anna Novikova
Anna Novikova is a Program Manager for Professional Services EMEA at Medallia, with extensive experience in digital consulting and project management across various industries. She holds multiple degrees in communication, digital marketing, and foreign languages, and has worked with several notable companies throughout her career.
Work at Medallia
Anna Novikova currently serves as a Program Manager in Professional Services EMEA at Medallia. She has held this position since 2021 and is based in Paris, Île-de-France. In her role, she focuses on managing programs that enhance customer experiences and drive business outcomes. Her responsibilities include overseeing project implementations and ensuring alignment with client needs.
Previous Work Experience
Before joining Medallia, Anna Novikova accumulated diverse experience in various roles. She worked at EDUNIVERSAL EEA as a Junior Digital Project Manager for two months in 2014. In 2021, she served as a Senior Digital Consultant at Thinkmarket for two months. Additionally, she was a Senior Consultant at Velvet Consulting from 2019 to 2020. Her earlier roles include Project Manager Assistant at Orange France and Digital Learning Consultant at Saint-Gobain.
Education and Expertise
Anna Novikova has a strong educational background in communication, digital marketing, and management. She studied at the National Institute of Foreign Languages & Civilizations (INALCO), where she focused on Intercultural Communication. She earned a Master's degree in Digital Marketing and E-Business from IPAG Business School. Additionally, she studied Management and Entrepreneurship at Business School NOVANCIA and Marketing and Service Production at IAE Gustave Eiffel.
Skills and Competencies
Anna Novikova possesses strong interpersonal skills developed through her diverse project experiences. She has been involved in business process transformation projects with multinational companies across various industries. Her skill set includes a customer-oriented approach, strong analytical capabilities, and a combination of business vision with an understanding of technological and digital issues.
Academic Background
Anna Novikova completed her Master's degree in Translation, Foreign Languages, and Linguistics at National V.N. Karazin University in Kharkiv, Ukraine. This five-year program provided her with a solid foundation in foreign languages, particularly English and French, which supports her professional endeavors in international environments.