Carolyn Jouben
About Carolyn Jouben
Carolyn Jouben serves as a Senior Analyst for Strategic Accounts at Medallia, a position she has held since 2020. She has a diverse background in analysis and project management, with previous roles at various companies including The AES Corporation and HUB International.
Work at Medallia
Carolyn Jouben has been serving as a Senior Analyst for Strategic Accounts at Medallia since 2020. In this role, she focuses on analyzing and optimizing strategic accounts to enhance customer experience and drive business outcomes. Her tenure at Medallia has allowed her to leverage her analytical skills in a dynamic environment, contributing to the company's mission of delivering actionable insights through experience management.
Previous Work Experience
Before joining Medallia, Carolyn Jouben held several positions in the insurance and consulting sectors. She worked as a Global Insurance Intern at The AES Corporation for one month in 2016, and as an Intern at HUB International for nine months during the same period. Additionally, she gained experience as an Employee Benefits Intern at Lockton Companies for two months in 2016. Following her internships, she served as an Analyst at Prometheus Federal Services from 2017 to 2018 and as an Implementation Specialist at Binary Fountain from 2018 to 2019, before becoming a Project Manager Team Lead at Binary Fountain for two months in 2020.
Education and Expertise
Carolyn Jouben earned her Bachelor of Arts degree in Public Health with a minor in Business Administration from the University of South Carolina-Columbia. She studied there from 2013 to 2017, acquiring knowledge and skills that support her analytical and strategic capabilities in her professional roles. Her educational background provides a foundation for her work in health-related fields and business analytics.