David Li
About David Li
David Li serves as the Director of Enterprise Accounts for EMEA at Medallia, where he specializes in transforming experience signals into actionable insights. He has worked with major brands like PayPal, Airbnb, Lego, and IBM to improve their customer and employee experience strategies.
Work at Medallia
David Li has held the position of Director, Enterprise Accounts | EMEA at Medallia since 2020. Based in London, England, he is responsible for overseeing the company's operations across the EMEA region. His role involves collaborating with major global brands to improve their customer and employee experience strategies. Li plays a crucial part in scaling Medallia's business operations, ensuring that organizations can effectively utilize experience signals to drive actionable insights.
Education and Expertise
David Li earned a Bachelor of Science (BS) degree from the Stockholm School of Economics. He also studied at Göteborgs Högre Samskola. His educational background equips him with a strong foundation in business and economics, which he applies in his current role. Li specializes in transforming experience signals into actionable insights, enabling organizations to enhance their operational strategies and customer interactions.
Background
David Li has a diverse educational background, having studied at both the Stockholm School of Economics and Göteborgs Högre Samskola. This combination of institutions has provided him with a comprehensive understanding of economic principles and business practices. His career has been focused on enhancing customer and employee experiences through data-driven insights, which he has applied in various roles leading up to his current position at Medallia.
Achievements
In his role at Medallia, David Li has worked with renowned brands such as PayPal, Airbnb, Lego, and IBM. His efforts have been directed towards enhancing these organizations' customer and employee experience strategies. By leveraging his expertise in experience signals, Li has contributed to the development of actionable insights that support business growth and operational efficiency across the EMEA region.