Dylan Rapoport
About Dylan Rapoport
Dylan Rapoport serves as the Vice President of Global Deal Desk & Deal Strategy at Medallia, where he has significantly influenced the company's approach to customer feedback analysis and international market expansion. He holds a Bachelor of Arts in Asian Studies from Cornell University and has previously held various leadership roles within Medallia and other organizations.
Current Role at Medallia
Dylan Rapoport serves as the Vice President of Global Deal Desk & Deal Strategy at Medallia since 2022. In this role, he focuses on developing and implementing strategies that align with the company's objectives in global markets. His expertise in deal strategy plays a crucial role in supporting Medallia's initiatives to enhance customer engagement and feedback analysis.
Previous Experience at Medallia
Prior to his current position, Rapoport held the role of Vice President, Deal Strategy & Operations at Medallia for five months in 2022. He also served as Vice President, Channel Segment Solution Partners from 2020 to 2022. During his tenure, he contributed to Medallia's expansion into international markets and helped shape the company's approach to real-time customer feedback analysis.
Education and Academic Background
Dylan Rapoport earned a Bachelor of Arts degree in Asian Studies from Cornell University. His educational background includes attending Phillips Exeter Academy, which is known for its rigorous academic environment. This foundation has contributed to his analytical skills and strategic thinking in his professional career.
Early Career Experience
Rapoport began his career in international business development at b2d Marketing in 2011, where he worked for three months in the Greater Seattle Area. This early experience provided him with insights into global market dynamics and customer engagement strategies, which he later applied in his roles at Medallia.
Contributions to Customer-Centric Organizations
In his various roles at Medallia, Rapoport has been instrumental in aligning the company's deal strategy with the needs of some of the world's largest customer-centric organizations. His contributions have been vital in enhancing the effectiveness of customer feedback mechanisms, ensuring that Medallia meets the evolving demands of its clients.