Erica Desai
About Erica Desai
Erica Desai is a Senior Product Marketing Manager currently working at Medallia in the San Francisco Bay Area. She has over a decade of experience in marketing roles across various organizations, including Revinate and Montelucia Resort & Spa.
Work at Medallia
Erica Desai has been serving as a Senior Product Marketing Manager at Medallia since 2020. In this role, she is responsible for creating various content types, including solution briefs, e-books, white papers, webinars, landing pages, and demo videos. She plays a crucial role in identifying, packaging, and promoting customer case studies and use cases. Additionally, she has developed positioning and messaging for Medallia's Employee Experience and Travel & Hospitality solutions. Erica also leads a cross-functional go-to-market team that collaborates with sales, product, field marketing, and demand generation.
Previous Experience at Revinate
Prior to her current role, Erica Desai worked at Revinate as a Senior Product Marketing Manager from 2017 to 2020. During her tenure, she contributed to the marketing strategies and initiatives that supported the company's goals in the hospitality sector. Before this position, she served as a Senior Hospitality Marketing Strategist at Revinate from 2015 to 2017, where she focused on developing marketing strategies tailored to the needs of hospitality clients.
Background in Marketing Communications
Erica Desai has a diverse background in marketing communications. She worked as the Marketing Communications Manager at Montelucia Resort & Spa from 2009 to 2012, where she managed marketing efforts for the resort. Prior to that, she served as the Media Relations Manager at the Arizona Office of Tourism from 2007 to 2009, focusing on enhancing the state's tourism visibility. Additionally, she was the Director of Marketing Communications at MetWest Terra Hospitality in the Bay Area from 2012 to 2015.
Education and Expertise
Erica Desai earned her Bachelor of Arts degree in Journalism from the University of Arizona, where she studied from 2000 to 2004. Her educational background has equipped her with strong communication skills and a solid foundation in marketing principles, which she has applied throughout her career in various roles across the hospitality and tourism industries.