Jenny Cox
About Jenny Cox
Jenny Cox is a Senior Manager at Medallia, where she has worked since 2021. Previously, she held various roles at Keap and Infusionsoft, contributing to her extensive experience in management and customer support.
Current Role at Medallia
Jenny Cox serves as a Senior Manager at Medallia, a position she has held since 2021. In this role, she is responsible for overseeing various initiatives and projects within the organization. Her experience in management positions equips her to contribute effectively to Medallia's objectives and enhance operational efficiency.
Previous Experience at Keap
Prior to her current role, Jenny Cox worked at Keap in multiple capacities. She served as an Onboarding Manager from 2018 to 2020, where she facilitated the onboarding process for new clients. She then transitioned to the role of Lead for a period of 8 months in 2021, following a brief stint as a Manager for 7 months in the same year. Her tenure at Keap provided her with extensive experience in customer support and management.
Background at Infusionsoft
Jenny Cox has a notable background at Infusionsoft, where she held several positions from 2015 to 2018. She began as an Implementation Consultant, assisting clients with the integration of Infusionsoft's services. She later worked as a Service Designer for 4 months in 2018 and as a Performance Expert for one year. These roles contributed to her expertise in customer service and operational design.
Experience at GoDaddy
Jenny Cox's career began at GoDaddy, where she worked from 2010 to 2015 in various roles, including Supervisor in both Inbound and Online support. This five-year experience provided her with foundational skills in customer service and team leadership, which have been beneficial in her subsequent roles.