Susan Griggs

Susan Griggs

Senior Human Resources Information Systems Manager @ Medallia

About Susan Griggs

Susan Griggs is a Senior Human Resources Information Systems Manager currently working at Medallia in San Francisco, California. With extensive experience in HRIS and talent acquisition, she has held various roles in notable companies including Ellie Mae and Gilead Sciences.

Current Role at Medallia

Susan Griggs serves as the Senior Human Resources Information Systems Manager at Medallia, a position she has held since 2019. In this role, she is responsible for overseeing the HRIS functions and ensuring the effective management of human resources information systems. Her work is based in San Francisco, California, where she applies her extensive experience in HRIS to enhance operational efficiency.

Previous Experience at Ellie Mae

Prior to her current role at Medallia, Susan Griggs worked at Ellie Mae as the Senior Manager of Talent Acquisition Operations starting in 2018. She previously held the position of Senior Business Systems Analyst for Human Resources and Payroll at Ellie Mae from 2017 to 2018. Her tenure at Ellie Mae contributed to her expertise in HRIS and talent acquisition strategies.

Professional Background

Susan Griggs has a diverse professional background in human resources information systems. She has worked at Gilead Sciences as a Senior Human Resources Information Systems Specialist and at Carl Zeiss Meditec AG as a Human Resources Information Systems System Analyst. Her experience spans multiple organizations and roles, providing her with a broad understanding of HRIS and its applications.

Education and Qualifications

Susan Griggs earned her Bachelor's degree in Human Development from Cal State East Bay - College of Business & Economics, where she studied from 1991 to 1997. This educational foundation has supported her career in human resources and information systems, equipping her with the necessary knowledge and skills to excel in her roles.

Technical Skills and Expertise

Susan Griggs possesses extensive experience with Workday HCM modules, including Benefits, Performance, Talent, Absence Management, and Time Tracking. She has advanced skills in Excel, particularly in using Pivot tables and Vlookup functions. Additionally, she has expertise in Salesforce CRM and ADP Workforce Now HCM and Payroll systems, along with a strong background in security and custom report writing for HRIS platforms.

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