Syed M. Abbas Naqvi
About Syed M. Abbas Naqvi
Syed M. Abbas Naqvi serves as the Vice President of Engineering at Medallia, where he focuses on building advanced integration and data transformation capabilities. He has extensive experience in engineering leadership roles at various technology companies, including Oracle and IBM.
Current Role at Medallia
Syed M. Abbas Naqvi serves as the Vice President of Engineering at Medallia, a position he has held since 2020. In this role, he focuses on building the next generation integration and connector layer for the company. His work enhances plug and play integration and data transformation capabilities, contributing to the overall efficiency of Medallia's engineering efforts. Naqvi manages a diverse team of approximately 100 engineers located across multiple countries, including the United States, Argentina, Spain, Mexico, India, and the Czech Republic.
Previous Experience at Medallia
Before his current role, Naqvi worked at Medallia as the Director of Engineering from 2017 to 2020. During this time, he played a significant role in overseeing engineering projects and initiatives. He briefly served as a Senior Director of Engineering in 2020 for six months, further solidifying his expertise within the organization.
Education and Expertise
Naqvi holds a Bachelor of Science degree in Computer and Information System Engineering from NED University of Engineering and Technology, where he studied from 2000 to 2004. He furthered his education by obtaining a Master of Science degree in Software Engineering from San Jose State University, completing his studies from 2005 to 2007. His educational background provides a strong foundation for his extensive career in engineering.
Career Background
Syed M. Abbas Naqvi has a diverse career in engineering, having worked at several prominent companies. He was a Staff Software Engineer at IBM from 2006 to 2011 and later joined Oracle, where he held positions as Principal Member of Technical Staff from 2013 to 2015 and Senior Manager of Data Engineering at Oracle Data Cloud from 2015 to 2016. He also worked at Eloqua as a Software Engineer from 2011 to 2013, gaining valuable experience in software development and engineering management.
Technical Contributions
In his current role at Medallia, Naqvi oversees teams responsible for natural language processing, sentiment analysis, and speech analytics at scale. He led the development of Medallia's in-memory analytics engine and data pipelines, which are capable of processing billions of customer interactions daily. His technical contributions significantly enhance Medallia's capabilities in data handling and analytics.