Toni Canonico
About Toni Canonico
Toni Canonico is an Engagement Manager at Medallia, where he has worked since 2019. He has a background in strategic communication and user experience design, with previous roles at Stanford University and various positions in professional services.
Current Role at Medallia
Toni Canonico currently serves as an Engagement Manager at Medallia, a position held since 2019. In this role, Toni manages an internal team of analysts who are responsible for executing proprietary implementation methodologies for Medallia software. The focus is on ensuring effective technical delivery and customer engagement for strategic clients, particularly in the hospitality and financial services sectors. Toni collaborates with cross-functional teams, including Product, Engineering, and Sales, to provide strong technical leadership on product updates and configurations.
Previous Experience at Medallia
Toni Canonico has extensive experience at Medallia, having worked in various roles since 2015. Initially, Toni served as an Analyst in Professional Services for two years in Palo Alto, CA, before advancing to the role of Senior Analyst in the Greater New York City Area from 2017 to 2018. In 2019, Toni briefly returned to the Senior Analyst position for nine months. Throughout these roles, Toni focused on managing technical delivery and customer engagement, leveraging both qualitative and quantitative methodologies to understand client needs.
Educational Background
Toni Canonico studied at Stanford University, where a Bachelor of Science (B.S.) in Environmental Engineering was achieved from 2010 to 2015. Additionally, Toni pursued a Certificate in User Experience and Interface Design from Springboard. This educational background provides a foundation for Toni's current focus on combining program management expertise with design education to transition into user experience and interface design.
Experience at Stanford University
Toni Canonico held several positions at Stanford University, contributing to various departments. In 2015, Toni worked as a Course Assistant for Strategic Communication and Designing Your Life at the Stanford Graduate School of Business and Stanford d.school, respectively. Prior to this, Toni served as a Lab Assistant at the Kingsley Lab in the Department of Developmental Biology from 2011 to 2012 and as a Team Leader (Consultant) at Stanford Academic Computing Services from 2013 to 2014.
Professional Experience Outside Medallia
In addition to roles at Medallia, Toni Canonico worked as Chief of Staff at ARod Corp for five months in 2018. Toni also gained experience as a Value Engineer Intern at Boeing Commercial Airplanes in 2012. These positions contributed to Toni's understanding of technical delivery and customer engagement, enhancing skills applicable to current responsibilities.