Abigail Mc Daniel
About Abigail Mc Daniel
Abigail Mc Daniel is a Customer Service Advocate with extensive experience in customer support roles, currently employed at Nationwide Building Society in Swindon, United Kingdom. She has a strong background in call center operations and has consistently met productivity goals throughout her career, including her current position at Charles Schwab.
Work at Nationwide Building Society
Abigail Mc Daniel has been employed at Nationwide Building Society as a Customer Service Advocate since 2019. In this role, she focuses on providing effective customer support and assistance. Her responsibilities include addressing customer inquiries and resolving issues to enhance overall customer satisfaction. Abigail's experience in customer service contributes to her ability to maintain professionalism and efficiency in her interactions.
Current Role at Charles Schwab
Abigail Mc Daniel has served as an Associate Financial Services Professional at Charles Schwab since 2017. Based in Westlake, Texas, she has consistently met and exceeded productivity goals as a Call Center Representative. Her role involves assisting clients with financial inquiries and providing solutions to enhance their experience with the company.
Previous Work Experience
Prior to her current positions, Abigail worked at Carpeo as a Tele-Sales Agent for two months in 2016 in Swindon, United Kingdom. She also has experience as a Massage Therapist at Steiner Leisure Limited from 2015 to 2016 in London, United Kingdom. Additionally, she worked as a Waitress at The Bolingbroke Arms from 2012 to 2015 in Swindon, United Kingdom, gaining valuable customer service skills throughout her career.
Education and Expertise
Abigail Mc Daniel studied at Swindon College from 2012 to 2015, where she focused on Salon/Beauty Salon Management. She achieved qualifications in Cosmetology, Holistic Massage, and Customer Service. This educational background has equipped her with skills applicable to her roles in customer service and the beauty industry.
Customer Service Skills
Abigail demonstrates a high level of professionalism, patience, and efficiency in her customer service roles. She has a proven capacity to troubleshoot and resolve issues quickly, which enhances customer satisfaction and loyalty. Her ability to minimize customer dissatisfaction is a key aspect of her work in both her current and previous positions.