Alex I'anson
About Alex I'anson
Alex I'anson is a Complaint Handler at Nationwide Building Society, where he has worked since 2018. He has a background in education and customer service, having previously held roles as a Teaching Assistant and Customer Consultant.
Work at Nationwide Building Society
Alex I'anson has been employed at Nationwide Building Society since 2018, serving as a Complaint Handler. In this role, Alex addresses customer complaints and works towards resolving issues efficiently. Prior to this position, Alex held multiple roles within the organization, including Customer Consultant from 2016 to 2017 and Senior Consultant from 2017 to 2018. This progression reflects a commitment to customer service and an understanding of the banking sector.
Education and Expertise
Alex I'anson pursued education at The University of Northampton, where a Foundation degree in Teaching and Learning was achieved from 2014 to 2015. Additionally, Alex studied Pediatric Nursing at London South Bank University, earning another Foundation degree from 2010 to 2011. This educational background provides a foundation in both educational practices and healthcare, contributing to a diverse skill set.
Background in Education
Before joining Nationwide Building Society, Alex I'anson worked as a Teaching Assistant at Broughton Primary School in Kettering, Northamptonshire, from 2013 to 2015. This role involved supporting teachers and assisting students in their learning, showcasing an ability to engage with children and contribute to their educational development.
Career Progression
Alex I'anson's career at Nationwide Building Society demonstrates a clear trajectory of growth within the organization. Starting as a Customer Consultant in 2016, Alex advanced to Senior Consultant in 2017, and eventually transitioned to the role of Complaint Handler in 2018. This progression highlights adaptability and a focus on enhancing customer experience.