Amanda Sheppard
About Amanda Sheppard
Amanda Sheppard serves as the Lead Specialist at Nationwide Building Society, where she has worked since 2019. With over 15 years of experience in various managerial roles at the same organization, she specializes in Reward Operations, Governance, and Performance Management.
Current Role at Nationwide Building Society
Amanda Sheppard has been serving as a Lead Specialist at Nationwide Building Society since 2019. In this role, she focuses on enhancing operational efficiency and implementing innovative solutions within the organization. Her responsibilities include overseeing various processes and ensuring that they align with the company's strategic goals. Sheppard's leadership is characterized by a people-focused approach, emphasizing collaboration and engagement among team members.
Previous Positions at Nationwide Building Society
Amanda Sheppard has held multiple positions at Nationwide Building Society, contributing significantly over the years. She worked as a Reward Operations & Governance Manager from 2013 to 2018, where she managed reward systems and governance processes. Prior to that, she served as MI Business Support Manager from 2006 to 2013, focusing on management information support. Her earlier roles included Call Centre Team Manager from 2003 to 2006 and Internet Service Manager from 2002 to 2003, showcasing her extensive experience in customer service and operational management.
Education and Qualifications
Amanda Sheppard studied at Thame College, where she achieved a National Diploma in Fine Craftsmanship. She furthered her education at Buckinghamshire New University, obtaining a Higher National Diploma in Furniture Design and Manufacturing. Her educational background provides her with a unique perspective that complements her professional experience in financial services.
Expertise in Financial Services Operations
Amanda Sheppard possesses extensive experience in managing operations within a regulated financial services environment. She specializes in Reward Operations, Governance, and Performance Management. Her proven track record includes implementing effective processes that enhance operational performance and compliance. Sheppard leverages current trends and personal experience to deliver innovative solutions that meet the needs of the organization.
Leadership Style
Amanda Sheppard is recognized for her people-focused and authentic leadership style. She emphasizes the importance of team engagement and collaboration, fostering a positive work environment. Her approach to leadership is grounded in her commitment to supporting her team and driving operational success through effective communication and process improvement.