Sarah Johnston Ciwfm
About Sarah Johnston Ciwfm
Sarah Johnston is a Facilities Manager with extensive experience in the field, having worked at Carillion in various managerial roles and currently at Nationwide Building Society since 2018. She holds an MSc in Facilities Management from Heriot-Watt University and has a background in computing from her studies at University of Paisley and Stow College.
Work at Nationwide Building Society
Sarah Johnston has been serving as a Facilities Manager at Nationwide Building Society since 2018. In this role, she is responsible for overseeing the facilities management operations, ensuring compliance with safety standards, and maintaining a high-quality environment. Her focus includes developing strategies for customer interface and responsiveness to client concerns.
Previous Experience at Carillion
Prior to her current position, Sarah Johnston held multiple roles at Carillion. She worked as Facilities Manager from 2013 to 2014 in Scotland, and later as Operations Manager North from 2014 to 2016, covering Scotland, North England, Northern Ireland, and the Isle of Man. Additionally, she served as Head of Retail Operations (interim) from 2016 to 2017 and as Head of Customer Operations North (FM) from 2017 to 2018.
Education and Expertise
Sarah Johnston studied at Heriot-Watt University, where she completed a part-time MSc in Facilities Management from 2007 to 2012. She also attended the University of Paisley, earning a Diploma in Higher Education with a major in computing from 1997 to 1999. Earlier in her education, she studied at Stow College, achieving an HNC in Computing from 1993 to 1995.
Career at NXP
Before her tenure at Carillion, Sarah Johnston worked as a Facilities Manager at NXP, following its acquisition of Freescale Semiconductor. She held this position from 2004 to 2012 in South Lanarkshire, where she focused on ensuring compliance and performance monitoring within facilities management.
Operational Efficiency Initiatives
Throughout her career, Sarah Johnston has implemented service level agreements and key performance indicators (KPIs) to enhance operational efficiency in managing multiple retail sites. Her efforts have contributed to maintaining a safe and high-quality environment in facilities management.