Elizabeth Wagner
About Elizabeth Wagner
Elizabeth Wagner is a Customer Success Manager/Operations at Neo.Tax, where she has worked since 2022. She has a diverse background in meteorology, tax operations, and program management, supported by dual MBAs and a PhD in Near and Middle Eastern Studies.
Work at Neo.Tax
Elizabeth Wagner has been serving as the Customer Success Manager/Operations at Neo.Tax since 2022. In this role, she focuses on enhancing customer satisfaction and operational efficiency. Her experience in customer success and operations is pivotal in driving the company's objectives and improving client engagement.
Professional Experience
Elizabeth Wagner has a diverse professional background. She worked at Control Systems Research as a Weather Forecaster from 2005 to 2009. Following that, she served as the Tax Operations Manager at Kruze Consulting from 2015 to 2020. Elizabeth then transitioned to Northrop Grumman, where she held the position of Program Cost Schedule and Control Analyst from 2020 to 2022. Additionally, she worked as a Meteorologist for the Air Force Space Command from 1998 to 2002.
Education and Expertise
Elizabeth holds dual Master of Business Administration (MBA) degrees in Human Resources Management and Organizational Management from American InterContinental University. She also earned a PhD in Near and Middle Eastern Studies from The University of Texas at Austin. Her educational background supports her strong expertise in HR management and accounting.
Certifications and Qualifications
Elizabeth is a CPA candidate and has completed two out of three Enrolled Agent tests. She is in the process of completing her IRS Enrolled Agent certification, with an estimated completion date of May 2019. Her qualifications reflect her commitment to professional development in the fields of accounting and taxation.
Military Experience
Elizabeth has experience working with the U.S. Department of Defense and the Air Force in military operations and command. This background has provided her with valuable insights into program management and operational strategies within a military context.