Peter Schmitt, M.A.
About Peter Schmitt, M.A.
Peter Schmitt, M.A. is the Manager of Support Services at Network Perception, where he has worked since 2022. He has a background in client services and compliance coordination, with previous roles at Snapsheet Inc, City Colleges of Chicago, and Backstop Solutions Group.
Current Role at Network Perception
Peter Schmitt serves as the Manager of Support Services at Network Perception, a position he has held since 2022. In this role, he oversees support operations and ensures that client needs are met effectively. His responsibilities include managing the support team and coordinating client services to enhance customer satisfaction. His experience in client services and compliance coordination contributes to the efficiency of support processes within the organization.
Previous Experience in Client Services
Prior to his current role, Peter Schmitt worked as a Client Services Coordinator at Network Perception from 2020 to 2022. He transitioned from an academic position as an Adjunct Professor to this corporate role, bringing valuable insights into client relations. His earlier positions included roles at Snapsheet Inc, where he served as a Compliance Coordinator and Supplement Support Team Member, and at Backstop Solutions Group as a Support Team Member.
Educational Background
Peter Schmitt earned a Bachelor’s degree in English Language and Literature from Miami University, completing his studies from 2006 to 2010. He furthered his education by obtaining a Master of Arts in English Language and Literature from Loyola Marymount University, where he studied from 2017 to 2019. His academic background provides a strong foundation for his analytical and communication skills in professional settings.
Experience in Insurance Technology Sector
Peter Schmitt has significant experience in the insurance technology sector, particularly in compliance coordination and supplement support. His work at Snapsheet Inc involved compliance coordination, which is critical in ensuring that operations align with industry regulations. This expertise has been beneficial in his subsequent roles, particularly in enhancing client services and support operations.
Management Training Program Participation
Early in his career, Peter Schmitt participated in a Management Training Program at Lippert Components from 2010 to 2011. This program provided him with foundational management skills and insights into corporate operations. The experience contributed to his professional development and prepared him for future roles in client services and support management.