Jill Guenther
About Jill Guenther
Jill Guenther is the Customer Success Director at Nikola Motor Company with extensive experience in logistics, strategy, and customer service roles at major companies like Dean Foods and PepsiCo.
Current Title and Role
Jill Guenther is currently serving as the Customer Success Director at Nikola Motor Company. She has held this role since 2022, working in Phoenix, Arizona. In this position, she is responsible for overseeing customer relationships and ensuring customer satisfaction with Nikola's products and services.
Career at Nikola Motor Company
Jill Guenther has a long-standing career at Nikola Motor Company. Before her current role as Customer Success Director, she worked as a Key Account Manager from 2020 to 2022. During her tenure, she managed strategic customer accounts and played a key role in building lasting partnerships, contributing to the company's growth.
Previous Roles at Dean Foods
Prior to joining Nikola Motor Company, Jill Guenther served in multiple capacities at Dean Foods in the Dallas/Fort Worth Area. From 2019 to 2020, she was the Vice President of Logistics Optimization & Strategy. Before this, she held the role of Sr. Director Center of Excellence, Logistics & Fleet from 2018 to 2019. In these roles, she led logistics and fleet strategies, optimizing operations for improved efficiency and cost-effectiveness.
Professional Experience at PepsiCo
Jill Guenther's career also includes significant roles at PepsiCo within the FRITO-LAY division in Plano, TX. She held several senior director roles, ranging from National Transportation to National Core Material Handling from 2015 to 2018. Her responsibilities included managing national logistics, implementing service and distribution excellence, and enhancing material handling processes.
Educational Background
Jill Guenther holds a Bachelor of Science in Marketing from the University of Wisconsin-Whitewater, completed in 1970. Her academic background laid a strong foundation for her expansive career in logistics, customer success, and strategic business management.
Key Achievements
Throughout her career, Jill Guenther has delivered over $129 million in cost savings through strategic planning and LEAN/continuous improvement practices. She has a track record of accelerating productivity by developing people, processes, and technology to enhance cost, service, and safety KPIs. Her expertise is recognized through her leadership in managing multi-million dollar operating budgets and her ability to solve complex business problems creatively.