Rafael Angel Tovar
About Rafael Angel Tovar
Rafael Angel Tovar is the Production Services & Operations Director at NovoPayment in Bogotá, Colombia, with extensive experience in project management and IT services.
Current Position
Rafael Angel Tovar currently serves as the Production Services & Operations Director at NovoPayment. He holds this position in Bogotá, Distrito Capital, Colombia, where he focuses on overseeing production services and operations. His responsibilities likely include ensuring the smooth functioning of day-to-day production processes and operational excellence.
Previous Roles at NovoPayment
Before becoming the Production Services & Operations Director, Rafael held several roles at NovoPayment. He was the Program Delivery Manager from 2021 to 2022 and the Gerente de Proyectos TI from 2019 to 2021. These roles involved managing program deliverables and IT project management, respectively.
Tenure at Proyectos Compartidos - Vector ITC Group
Rafael worked with Proyectos Compartidos - Vector ITC Group in various capacities for a decade, from 2009 to 2019. His roles included Líder de Proyecto, Ingeniero de Soporte, and Ejecutivo de Cuenta. During his tenure, he handled project leadership, support engineering, and account management.
Early Career and Other Experience
Rafael began his career at Bancafe as an Administrador de Efectivo from 1998 to 2006. He then worked at Servicio Nacional de Aprendizaje SENA as Apoyo Administrativo from 2007 to 2008. His experience also includes a short stint at Proyectos Compartidos LTDA as Ingeniero de Soporte in 2009.
Educational Background
Rafael Angel Tovar pursued several academic programs at Universidad EAN, including Coaching y Liderazgo Ejecutivo, CCNA 1 y 2 Cisco, and Gerencia de Proyectos. He also earned a Diplomatura in Coaching y Liderazgo Ejecutivo in 2022 and an Ingeniero de Sistemas degree in 2014. His education has equipped him with skills in project management, executive leadership, and IT systems.
Certifications and Skills
Rafael is certified in agile methodologies as a SCRUM Product Owner, signifying extensive experience in requirements management and team leadership. His skill set has contributed significantly to achieving automation in banking processes, resulting in a 90% reduction in manual operational load and a 40% cost saving in cash handling for financial institutions.
Key Projects and Contributions
Rafael has led several notable projects, including the implementation of high-availability software for 4G highway service level control. This project ensured 99% system availability and access to information throughout the year. He collaborated with key stakeholders such as the National Infrastructure Agency (ANI), oversight bodies, and 4G concessionaires.