Alex Van Der Heide
About Alex Van Der Heide
Alex Van Der Heide is a Unified Communications Specialist at OGD ict-diensten, specializing in Teams telephony and AudioCodes SBC.
Title
Alex Van Der Heide serves as a Unified Communications Specialist at OGD ict-diensten. His current role leverages his extensive experience in telecommunications and IT services.
Company
Alex Van Der Heide is currently employed at OGD ict-diensten, a noted IT services provider. His tenure at the company spans numerous roles, highlighting a long-term commitment to the organization in various professional capacities.
Professional Experience in Unified Communications
Since 2018, Alex Van Der Heide has worked as a Unified Communications Specialist at OGD ict-diensten in Delft. His expertise focuses on Teams telephony using Microsoft Phone Systems and Direct Routing. Additionally, he specializes in AudioCodes SBC and Anywhere365 Cloud & On-Premises solutions, ensuring effective communication setup and management for clients.
Previous Roles at OGD ict-diensten
Before his current role, Alex held various positions at OGD ict-diensten. He served as a Systeembeheerder Outsourcing from 2016 to 2018 and from 2013 to 2016 in Delft. Additionally, he was a Derdelijns Beheer Landesk in Diemen for three months in 2014. His early roles include being a Servicedesk medewerker for Rijnbrinkgroep and Zorggroep Sint Maarten, as well as a Werkplekservice for CBR.
Education and Expertise
Alex Van Der Heide holds a Bachelor's degree in Technische Informatica from Saxion Hogeschool Enschede, completed in 2011. He also earned an MBO Niveau 4 in ICT from Drenthe College in 2005. His educational background laid a solid foundation for his career in IT and communications.
Scrum Master Role
Alex also functions as a Scrum Master for the Unified Communication team at OGD ict-diensten. He coordinates a team of 10 members, focusing on agile practices to enhance project efficiency and team collaboration.