Calum Reekers
About Calum Reekers
Calum Reekers is an IT Support Technician currently working at OGD ict-diensten and has extensive experience in incident management and IT support roles.
Company
Calum Reekers is currently employed at OGD ict-diensten as an IT Support Technician. Previously, he worked at Tweede Kamer der Staten-Generaal from 2018 to 2020, first as a Medewerker Servicedesk Dienst Automatisering and later as an Incident Manager. Before this, he held positions at Prometheus/Bert Bakker Publishers and worked as a Freelance Translator under Zelfstandige.
Title
Calum Reekers holds the title of IT Support Technician at OGD ict-diensten. Additionally, he has experience as an Incident Manager and Medewerker Servicedesk Dienst Automatisering at Tweede Kamer der Staten-Generaal, along with various roles in the publishing industry.
Education and Expertise
Calum Reekers pursued higher education at Universiteit Leiden, earning a Master’s degree in both Taalkunde / Taalwetenschappen / General Linguistics / Linguistics and Engelse literatuur. He also holds a Bachelor of Arts in Engelse taal- en letterkunde. Calum’s academic journey further includes a study in Japanstudies from the same university.
Background
Calum Reekers has a diverse professional background in IT support and incident management, coupled with roles in the publishing industry and as a freelance translator. His career includes significant roles at Tweede Kamer der Staten-Generaal, Prometheus/Bert Bakker Publishers, and OGD ict-diensten. His expertise extends to control mechanisms, trend analysis, quality assurance, and effective communication within incident management processes.
Achievements
While at Tweede Kamer der Staten-Generaal, Calum Reekers played a pivotal role in developing control mechanisms for incident management, conducting trend analyses to improve processes, and engaging in quality assurance of tickets. His contributions ensured high standards and effective resolution of ongoing incidents through constant communication with management.