Caroline Van Rijsewijk
About Caroline Van Rijsewijk
Caroline Van Rijsewijk is a Service Delivery Manager at OGD ict-diensten with a background in ICT service management and a Master’s degree in Communication and Information Sciences from Universiteit van Tilburg.
Current Role at OGD ict-diensten
Caroline Van Rijsewijk currently serves as a Service Delivery Manager at OGD ict-diensten. In this role, she collaborates actively with customer teams to ensure the effective delivery of ICT services. She is responsible for identifying opportunities for continuous improvement, whether they are organizational, technical, or financial in nature. Caroline also acts as the primary contact for resolving issues and problems related to service delivery.
Previous Positions at OGD ict-diensten
Before her current role, Caroline held several positions at OGD ict-diensten. In 2019, she briefly served as Teamleider Systeembeheer a.i. in Utrecht and Eindhoven. From 2018 to 2019, she was a Service Level Manager in Eindhoven. She also worked as Teamleider Shared Servicedesk from 2017 to 2018 and as P&O Medewerker in 2015 in Delft. Additionally, she worked as a Planner from 2013 to 2015 in Eindhoven.
Other Professional Experience
Caroline's career also includes roles outside OGD ict-diensten. She was a Medewerker en Dagcoördinator ICT Servicedesk at Radboudumc from 2016 to 2017, and a Medewerker ICT Servicedesk at Homefashion Group B.V. for a month in 2016. In 2014, she worked as a Management Assistent en Project Support at Van Gansewinkel in Eindhoven Flight Forum.
Educational Background
Caroline holds a Master of Science (MSc) and a Bachelor of Science (BSc) in Communicatie- en Informatiewetenschappen from Universiteit van Tilburg, completing her degrees in 2015 and 2014 respectively. She also completed her VWO in Natuur en Gezondheid at Pleincollege Bisschop Bekkers in 2010.