Jan Van Lieshout
About Jan Van Lieshout
Jan Van Lieshout is the Operations Manager Shared Servicedesk at OGD ict-diensten, overseeing teams that serve clients like Omron Europe, Reinaerde, and Amerpoort.
Title
Jan Van Lieshout is the Operations Manager Shared Servicedesk at OGD ict-diensten. In this role, he manages the shared servicedesk teams and maintains oversight of operations to ensure effective service delivery.
Company
Jan Van Lieshout currently works at OGD ict-diensten. The firm is specialized in ICT services, and Jan plays a pivotal role in overseeing the quality and performance of the servicedesk operations, specifically catering to clients like Omron Europe, Reinaerde, and Amerpoort.
Employment Background
Jan Van Lieshout has a robust employment history across various ICT and technical support roles. He started his current tenure at OGD ict-diensten in 2020, having ascended from previous positions including Team Lead and Senior Servicedesk Medewerker. Prior to this, he gained critical field experience as a Deskside Support Technician at Artsen zonder Grenzen (Médecins Sans Frontières, Nederland) and as an IT Helpdesk employee at Tele2 Nederland. He has been part of the ICT industry since 2015, with diverse roles reflecting his growing expertise.
Education and Expertise
Jan Van Lieshout has a solid academic foundation in artificial intelligence, having studied Kunstmatige Intelligentie at Universiteit Utrecht from 2012 to 2017. Additionally, he completed his secondary education at Gymnasium Beekvliet, focusing on Natuur en techniek, and achieved his VWO diploma in 2011. These academic credentials have equipped him with a strong analytical and technical grounding necessary for his roles in the ICT sector.
Professional Experience in ICT Management
Jan Van Lieshout has extensive experience in managing ICT services. As the Operations Manager Shared Servicedesk at OGD ict-diensten since 2020, he has been responsible for leading three shared servicedesk teams, acting as a tactical counterpart for various clients. His management role involves ensuring smooth operations, efficient service delivery, and maintaining high client satisfaction.