Merlijn De Jong
About Merlijn De Jong
Merlijn De Jong is a Skilled Servicedesk Agent at OGD ict-diensten with a background in business development, support, and content creation.
Current Position at OGD ict-diensten
Merlijn De Jong currently works at OGD ict-diensten as a Skilled Servicedesk Agent. He has been in this role since 2021, where he is based in Delft, South Holland, Netherlands. His responsibilities include providing technical support, troubleshooting issues, and ensuring customer satisfaction. His tenure in this position demonstrates his expertise in IT support and his ability to handle complex service desk tasks efficiently.
Previous Experience in Business Development
Merlijn De Jong served as a Jr. Business Developer at Semmie from 2020 to 2021. Located in Amsterdam-Zuid, North Holland, Netherlands, his role involved developing business strategies, identifying growth opportunities, and supporting the overall business development processes. With a tenure of 1 year, he contributed to Semmie's objectives by leveraging his analytical and strategic skills.
Past Role in First Line Support
In 2020, Merlijn worked with Hittech Group as a First Line Support temp for 1 month in The Hague Area, Netherlands. During this period, he was responsible for providing initial support for IT-related issues, addressing customer inquiries, and facilitating technical problem-solving processes. His role was crucial in managing front-line interactions and ensuring prompt issue resolution.
Educational Background
Merlijn De Jong completed his BA in Liberal Arts & Sciences from Leiden University College The Hague. From 2015 to 2019, he specialized in World Politics, Governance, Economics & Development. Additionally, he studied Economics and Society at Visser 't Hooft Lyceum Leiden from 2009 to 2015. These academic pursuits provided him with a broad understanding of various disciplines and fortified his analytical and critical thinking abilities.
Experience in Content Writing and Web Design
Merlijn worked at 3D3.COM Pty. Ltd. as a Content Writer and Web Designer from 2017 to 2020. His responsibilities included creating website content, developing web designs, and contributing to overall digital marketing efforts. This role honed his skills in content creation and web aesthetics, instrumental in various digital projects.