Misha Oosterhuis
About Misha Oosterhuis
Misha Oosterhuis is a Servicedeskmedewerker at OGD ict-diensten in Amsterdam, with a background in psychology and extensive experience across various roles in customer service, research, and care.
Professional Background
Misha Oosterhuis has an extensive professional background across various roles and industries. Currently, Misha is working at OGD ict-diensten as a Servicedeskmedewerker since November 2019, based in Amsterdam and surrounding areas. Previously, they held roles in different capacities such as Winkelmedewerker at Fietsenstalling Leiden Centraal, Medewerker Stagebureau at Servicepunt71 afdeling HRM, and Parkondernemer at De Leidse Uitdaging. Misha's career also includes significant experience in healthcare support, hospitality, research, and administrative roles.
Work Experience in Healthcare and Support
Misha Oosterhuis has contributed to the healthcare and support services in various capacities. They worked at Zorgtalent as a Flexkracht providing household and meal care for five months and later as a Voedingsassistent en interieurverzorger intra- en extramuraal for two years. Additionally, Misha has experience as an Interieurverzorger at Florein and Amstelring. Their roles in this field demonstrate a commitment to patient care and support services, reflecting a strong foundation in personal and clinical care duties.
Education and Certifications
Misha Oosterhuis completed a Master in Occupational Health Psychology from Universiteit Leiden in 2015. Prior to that, they achieved a Bachelor of Applied Psychology from Hogeschool Leiden. Misha also holds a certification as a Psychologisch Testassistent from LOI, and completed their secondary education at Amstelveen College with a focus on Economy & Society and an elective in Management & Organization.
Experience in Administration and Customer Service
Throughout their career, Misha Oosterhuis has held several administrative and customer service roles. They worked as a Telefonisch helpdeskmedewerker en administratie at Hoogheemraadschap van Rijnland and an Archiefmedewerker for Rabobank. They also provided homework guidance and support for children with special needs through Hulpstudent.nl. These positions underscore Misha's versatility and capability in managing diverse administrative tasks and customer-interaction roles.
Skills and Professional Approach
Misha Oosterhuis brings a personal touch to professional interactions, valuing the uniqueness of individuals. They leverage curiosity, patience, and a solution-oriented mindset as essential tools in both their professional roles and academic endeavors. At OGD ict-diensten, Misha emphasizes building connections and collaborations to assist others effectively, demonstrating a strong commitment to service and teamwork.