Niels K.
About Niels K.
Niels K. is a Procesarchitect at OGD ict-diensten with extensive experience in IT service management and process coordination.
Title and Professional Role
Niels K. currently holds the position of Procesarchitect at OGD ict-diensten. In this role, he is responsible for designing and overseeing process architectures. His tenure at the company began in 2021, and he has been actively contributing to the organization since then.
Work History at OGD ict-diensten
Niels K.'s career at OGD ict-diensten is marked by various roles. He previously served as a Teacher ITIL® PRACTITIONER from 2018 to 2021, and as Process Manager Problem Management & Incident Management from 2017 to 2021. Additionally, he was a Teacher TimeManagement between 2017 and 2019, and Process Coördinator Problem Management from 2016 to 2017. Earlier, he also worked as a Coördinator & System Administrator for OGD Internal IT from 2011 to 2014 and a System Administrator Co-sourcing from 2008 to 2009.
Previous Experience and Roles
Before his current tenure at OGD ict-diensten, Niels K. worked in various ICT-related roles. At 't Lange Land Ziekenhuis, he served as the Coördinator Systeembeheer & Helpdesk for a year from 2015 to 2016. Prior to this, he was the Coördinator ICT at Gemeente Molenwaard from 2014 to 2015. Other prior roles include Systeem & Netwerkbeheerder at both NLO from 2009 to 2011 and Zandvliet Vleeswaren in 2009. He also held system administration positions at IKNL and Parking Delft B.V.
Educational Background
Niels K. has an extensive educational background in IT and related fields. He attained the ITIL® Expert certification from Suerte Academy, where he studied IT Service Management between 2017 and 2019. He earlier completed a degree in Technische Natuurkunde at Technische Universiteit Delft from 2003 to 2007. Prior to his university education, he completed VWO in Natuur & Techniek at Ashram College Alphen a/d Rijn, where he studied from 1998 to 2003.
Key Skills and Contributions
In his role as Procesarchitect, Niels K. has designed and implemented a comprehensive documentation structure for all processes and practices at OGD ict-diensten. One of his core strengths lies in breaking down complex problems into simpler components and using abstraction to understand them thoroughly. He has also implemented Continual Improvement initiatives to better structure decision-making processes, aiding in future organizational improvements.