Vera Peters
About Vera Peters
Vera Peters is the Operations Manager for Klantenteam Omega at OGD ict-diensten and has extensive experience in IT and project management.
Operations Manager at OGD ict-diensten
Vera Peters currently serves as the Operations Manager for Klantenteam Omega at OGD ict-diensten. She has been in this role since 2020, leading the team to ensure optimal operational efficiency. Her responsibilities likely include overseeing customer service operations, managing team workflows, and ensuring that client needs are being met effectively.
Previous Roles at OGD ict-diensten
Before becoming an Operations Manager, Vera Peters worked at OGD ict-diensten as Teamleider Systeembeheer in Eindhoven. During her 7-month tenure from 2019 to 2020, she was responsible for leading the systems management team, ensuring the stability and performance of IT infrastructure. Her role involved managing system administrators and IT support personnel, along with handling technical issues and troubleshooting.
Consultant Experience
Vera Peters has held various consulting roles throughout her career. She was an E-Customs Consultant at SGS from 2018 to 2019 in Roermond, where she likely worked on optimizing electronic customs processes. Earlier, from 2016 to 2018, she served as a Software Implementation Consultant at JCC Software, focusing on deploying software solutions for clients.
Functioneel beheerder at Gemeente Sittard-Geleen
From 2011 to 2016, Vera Peters worked as a Functioneel beheerder Servicedesk at Gemeente Sittard-Geleen. In this role, she oversaw the functional management of the service desk, ensuring smooth operations and effective issue resolution. Her responsibilities likely included managing workflows, implementing service improvements, and coordinating between various departments.
Educational Background
Vera Peters has a solid educational foundation in project management and information management. She studied Prince2 Projectmanagement in 2013 and completed the course over 11 months. In 2011, she studied ITIL V3, also for 11 months. She earned her Bachelor's degree in Information Management from 1997 to 2001, equipping her with essential skills and knowledge for her professional roles.