Abigail Valdez
About Abigail Valdez
Abigail Valdez is a Quality Assurance Analyst and Social Media Manager with extensive experience in administrative roles and technical support. She has worked in various capacities since 2005, including positions at eTelecare Global Solutions and Convergys, and has been self-employed as a freelance specialist since 2018.
Work at OnlineJobs.PH
Abigail Valdez has been employed at OnlineJobs.PH since 2017, where she serves as a Quality Assurance Analyst and Social Media Manager. In this role, she focuses on ensuring the quality of online content and managing social media strategies. Her work involves analyzing user interactions and optimizing online presence to enhance engagement and effectiveness.
Professional Experience
Abigail Valdez has a diverse professional background. She worked at eTelecare Global Solutions as a Technical Support Professional from 2005 to 2010. Following this, she joined Convergys as a Quality Evaluator from 2010 to 2015. Abigail then transitioned to Tech Mahindra Business Process Services, where she was a Senior Quality Assurance Analyst from 2015 to 2018. In 2020, she briefly worked at Remotasks as an Annotator. Since 2018, she has been self-employed as a Freelance Administrative Specialist.
Education and Expertise
Abigail Valdez studied at AMA University, where she earned a Bachelor's degree in Computer Engineering from 2001 to 2006. She also holds an Associate's degree. Her educational background supports her expertise in quality assurance and social media management, as well as her skills in optimizing operations across various platforms, including Shopify.
Skills and Specializations
Abigail Valdez specializes in optimizing operations across multiple platforms, particularly in E-commerce management, where she has nearly four years of experience. She is skilled in Microsoft Excel, which aids her in data analysis and reporting. Her role as a Personal Assistant has further enhanced her organizational and administrative skills.