Yoan Chekroun
About Yoan Chekroun
Yoan Chekroun is a Pre Sale & Technical Support Engineer at OpenLM in Netanya, Israel, where he has worked since 2023. He holds certifications in networking and has a diverse background in technical support, customer service, and event management.
Work at OpenLM
Yoan Chekroun has been employed at OpenLM as a Pre Sale & Technical Support Engineer since 2023. In this role, he is responsible for creating documentation and video tutorials to assist customers and prospects in effectively using OpenLM's solutions. He integrates, debugs, and tests OpenLM's software products on customers' servers, both remotely and on-site. Additionally, he conducts webinars to present OpenLM's products and features to a global audience. Chekroun also communicates customer needs and feedback to the development team, ensuring that user experiences are considered in product development.
Education and Expertise
Yoan Chekroun studied at Cisco Networking Academy, focusing on System, Networking, and LAN/WAN Management, where he achieved CCNA certification from 2020 to 2021. He also attended Ariel Technical College, studying Computer Programming from 2019 to 2022, where he earned a P.A. degree. Additionally, Chekroun completed his Baccalauréat STI2D at ORT Daniel Mayer - Montreuil from 2014 to 2016. His educational background provides him with a solid foundation in technical support and networking.
Professional Background
Prior to his current role at OpenLM, Yoan Chekroun held several positions in various organizations. He worked as a Third Party Paying Agent at Dentego for one month in 2021. From 2021 to 2023, he served as a Patrolman at the Israel Diamond Exchange. Earlier in his career, he worked as a Design Office Employee at Comau and as a Bank Officer at BNP Paribas, both for one month in 2016. Chekroun also gained experience as a Trainee in events at Agence Art de Vivre in 2012.
Language Proficiency
Yoan Chekroun is multilingual, speaking three languages: French, English, and Hebrew. This language proficiency enhances his ability to provide customer support and engage with a diverse clientele. His multicultural approach to customer service allows him to effectively communicate with clients from various backgrounds, facilitating better understanding and collaboration.