Gina Hernandez
About Gina Hernandez
Gina Hernandez serves as a Revenue Cycle Management Supervisor at Option Care Health, where she oversees billing and collections processes. With a background in management and marketing, she has held various supervisory roles in healthcare, focusing on team development and operational efficiency.
Work at Option Care Health
Gina Hernandez has been employed at Option Care Health as a Revenue Cycle Management Supervisor since 2018. In this role, she supervises the Billing and Collections processes for a designated region. Her responsibilities include ensuring efficient management of accounts receivables and addressing denials. She collaborates with various departments, including payment posting and patient registration, to enhance reimbursement processes. Additionally, she monitors the efficiency of collections staff through audit processes, aiming to maximize cash flow and reduce aged accounts receivable.
Education and Expertise
Gina Hernandez attended DeVry University from 2003 to 2009, where she studied Management, Marketing, and Related Support Services. She achieved a degree in Business during her six years of study. This educational background provides her with a solid foundation in management principles and marketing strategies, which she applies in her current role in revenue cycle management.
Background
Before joining Option Care Health, Gina Hernandez held various positions in the healthcare industry. She worked at Addus HomeCare as a Community Care Supervisor and Private Duty Coordinator from 2008 to 2016. Prior to that, she served as a Logistics Supervisor in Supply Chain at Northwestern Medicine Central DuPage Hospital from 2003 to 2005 and as a Supervisor and Project Management Consultant at Advocate Christ Medical Center from 2005 to 2006.
Achievements
In her current role, Gina Hernandez has implemented programs focused on professional development, aimed at enhancing employee skills and contributing to the overall success of the company. She is known for creating a positive work environment, often finding opportunities to boost team morale, such as organizing cake-baking events. Additionally, she manages staff performance through regular feedback, performance reviews, and one-on-one meetings, establishing impactful team goals and plans to achieve them.