B. H.
About B. H.
B. H. is the Lead End User Services Engineer at Partior with extensive experience in technical support, customer service, and IT infrastructure across various companies in Singapore and the Philippines.
Current Role at Partior
B. H. serves as the Lead End User Services Engineer at Partior. In this role, B. H. is responsible for overseeing end-user services and ensuring efficient support for users within the organization. This position involves managing various technical support tasks and providing solutions to enhance user experience.
Previous Experience at SIFT Analytics Group
B. H. worked at SIFT Analytics Group as an Application Consultant - ECM from 2019 to 2021 in Singapore. During this time, B. H. focused on enterprise content management solutions, contributing to the support and implementation of applications that facilitate efficient data management and retrieval.
Technical Support Background
B. H. has a strong background in technical support and customer service. This includes experience in supporting Windows OS and Office 365, as well as providing helpdesk support. B. H. has handled various ad hoc tasks, demonstrating versatility in addressing user needs.
Education in Computer Engineering
B. H. earned a Bachelor's Degree in Computer Engineering from the University of San Carlos, studying from 2004 to 2013. This educational background provided a foundation in technical principles and practices relevant to the field of information technology.
Expertise in Application and Infrastructure Support
B. H. possesses expertise in managing and supporting a variety of applications and platforms. This includes experience with Kubernetes, HAProxy, Docker, Openfin, PostgreSQL, MSSQL, IIS, Zoom, and Office 365. B. H. has also provided application support for high-frequency trading platforms and enterprise content management systems.