Beau Bienvenu
About Beau Bienvenu
Beau Bienvenu is a Healthcare Sales Media Specialist with expertise in promoting patient education products to hospital systems. He has a diverse background in sales and customer service, having worked for companies such as AT&T, Glazer's Distributors, and PatientPoint® since 2021.
Work at PatientPoint
Beau Bienvenu has been employed at PatientPoint® as a Healthcare Sales Media Specialist - Inside Sales since 2021. In this role, he focuses on promoting and selling patient education products and solutions to hospital systems. His responsibilities include managing the entire sales cycle, from prospecting new customers to ongoing relationship management. He engages in research to understand customer needs and utilizes a high volume of touchpoints to grow his book of business. Additionally, he participates in sales meetings to identify opportunities for improvement and shares best practices with colleagues.
Previous Experience in Sales and Customer Service
Prior to his current role, Beau Bienvenu accumulated extensive experience in sales and customer service. He worked at AT&T as a Customer Service Sales Representative from 2018 to 2021 and briefly as a Customer Loyalty Representative in 2018. His experience also includes a position as a Merchandiser at Glazer's Distributors from 2015 to 2018 and at PepsiCo from 2017 to 2018. These roles involved customer interaction and sales strategies, contributing to his expertise in managing customer relationships.
Training and Leadership Roles
Beau Bienvenu has held training and leadership positions in the food service industry. He worked at Panera Bread as a Trainer from 2013 to 2015, where he was responsible for onboarding and training new employees. Additionally, he served as a Floor Manager at Hollister Co. from 2010 to 2011, overseeing daily operations and staff management. These roles enhanced his skills in team leadership and customer service.
Education and Expertise
Beau Bienvenu earned a Bachelor of Business Administration (B.B.A.) degree from the University of Arkansas at Little Rock, where he studied Business Administration and Management from 2010 to 2014. His educational background provides a solid foundation for his career in sales and customer service, equipping him with the necessary skills to understand business operations and customer needs effectively.
Sales Cycle Management and Customer Engagement
In his current position and previous roles, Beau Bienvenu has demonstrated proficiency in managing the sales cycle. He is responsible for prospecting, acquiring new customers, and maintaining relationships with existing clients. His approach includes conducting post-sale follow-ups to ensure successful product delivery and focusing on renewals and additional offerings for the customer base. He also completes accurate sales forecasts and collaborates with business managers to report on sales data.