Diego Nuñez
About Diego Nuñez
Diego Nuñez is a Technical Support Specialist L2 at PatientPoint®, where he has worked since 2022 in the New York City Metropolitan Area. He has a background in health sciences and previous experience in technical support and program management.
Work at PatientPoint
Diego Nuñez has been employed at PatientPoint® as a Technical Support Specialist L2 since 2022. He operates in the New York City Metropolitan Area, where he provides advanced technical support. Prior to this role, he served as a Network Operations Specialist and Technical Support Specialist L1 at PatientPoint® from 2019 to 2022 in Chicago, Illinois. His experience at PatientPoint® encompasses a range of technical support functions, contributing to the company's commitment to enhancing patient engagement.
Education and Expertise
Diego Nuñez earned a Bachelor of Science in Health Sciences with a concentration in Bioscience from DePaul University. His studies spanned from 2014 to 2019, equipping him with a solid foundation in health sciences. This educational background supports his technical roles in the healthcare technology sector, where he applies his knowledge to improve technical support services.
Background
Diego Nuñez began his career in the healthcare sector as a Program & Volunteer Management Intern at The Honeycomb Project in Chicago in 2018. This internship lasted for three months and provided him with initial exposure to program management and volunteer coordination. He also worked as a Peer Career Advisor at DePaul University's Career Center from 2017 to 2019, where he assisted fellow students with career development and job search strategies.
Professional Experience
Diego Nuñez has accumulated significant experience in technical support roles. His career at PatientPoint® began in 2019, where he advanced from Technical Support Specialist L1 to Technical Support Specialist L2. His previous roles have involved direct interaction with clients and troubleshooting technical issues, which have honed his problem-solving skills and customer service abilities.