Michael Wangler
About Michael Wangler
Michael Wangler serves as the Sr. Technician Workforce Administrator at PatientPoint® and has been a Field Service Coordinator at AccentHealth since 2013. He manages the service and upgrade of 30,000 units and oversees 2,500 new installations annually, while also contributing to field testing and updating training materials for technicians.
Work at PatientPoint
Michael Wangler has served as a Sr. Technician Workforce Administrator at PatientPoint® since 2013. In this role, he manages the service and upgrade of 30,000 existing units and oversees the installation of 2,500 new units annually. His responsibilities include ensuring that the workforce is adequately trained and that all technical operations run smoothly. Wangler's extensive experience in the field contributes to the efficiency and effectiveness of the organization's service delivery.
Current Role at AccentHealth
In addition to his position at PatientPoint®, Michael Wangler has also worked as a Field Service Coordinator at AccentHealth since 2013. His role involves coordinating field operations and ensuring that service standards are met. Wangler's dual responsibilities at both organizations highlight his expertise in managing technical services and installations in the healthcare sector.
Education and Expertise
Michael Wangler possesses significant expertise in technical service management, particularly in the healthcare technology sector. His role requires a strong understanding of field operations, technician training, and product deployment. Wangler plays a key role in updating training materials and documentation for technicians, ensuring that they are equipped with the necessary knowledge to perform their duties effectively.
Background in Sales and Supervision
Before his current roles, Michael Wangler worked at Edy's Grand Ice Cream as a route sales supervisor from 1993 to 2010. This 17-year experience involved overseeing sales operations and managing customer relationships. His background in sales and supervision has contributed to his skills in managing teams and coordinating service efforts in his current positions.
Field Testing Involvement
Michael Wangler is actively involved in field testing most products before they are deployed into the network. This responsibility ensures that all products meet the necessary standards and function effectively in real-world settings. His involvement in product testing demonstrates his commitment to quality and operational excellence in the services provided by PatientPoint® and AccentHealth.