Todd Poindexter
About Todd Poindexter
Todd Poindexter is an Account Executive at Payliance, where he has worked since 2020. He has extensive experience in financial services, including roles in collections management and operations, with previous positions at Sallie Mae, Furniture Fair, and Axcess Financial.
Work at Payliance
Todd Poindexter has been serving as an Account Executive at Payliance since 2020. In this role, he focuses on providing payment acceptance solutions and enhancing client relationships. His responsibilities include identifying and resolving payment processing challenges, which contributes to the overall efficiency of financial operations. His tenure at Payliance has allowed him to apply his extensive knowledge of financial services and operations management.
Previous Employment Experience
Prior to joining Payliance, Todd Poindexter held several significant positions in the financial services and retail sectors. He worked at Axcess Financial as the Director of Collections from 2009 to 2020, where he developed recovery strategies that improved financial recovery for clients. Before that, he was a Unit Collections Manager at Sallie Mae from 2007 to 2009, and briefly served as a Senior Collector in 2007. He also gained retail management experience as a Store Manager at Furniture Fair from 2004 to 2006.
Education and Expertise
Todd Poindexter completed his education at Delta High School, where he focused on business studies. He possesses a strong background in financial services, particularly in operations management and contact centers. His expertise includes coaching and team building, which he has applied throughout his career in various roles. He is skilled in configuring payment acceptance solutions and has a demonstrated ability to mitigate risk related to fraudulent payments.
Background in Financial Services
Todd Poindexter has a robust background in the financial services industry, with over a decade of experience in collections and operations management. His career spans multiple roles that have equipped him with the skills necessary to enhance financial recovery for clients. He has a proven track record of working alongside clients to identify and resolve payment processing challenges, showcasing his commitment to improving client outcomes.