Renee Clarke
About Renee Clarke
Renee Clarke is a Help Desk Operator with extensive experience in customer service and office administration. She has worked in various roles across multiple organizations, including WestJet, Centennial College, and PCLaw | Time Matters.
Current Role at PCLaw
Renee Clarke has been working as a Help Desk Operator at PCLaw | Time Matters since 2021. In this role, she provides technical support and assistance to users, ensuring efficient operation of the software. Her position involves troubleshooting issues, guiding users through software functionalities, and maintaining high levels of customer satisfaction.
Previous Experience at WestJet
Renee Clarke worked as a Guest Services Ambassador at WestJet for a brief period in 2006. During her three-month tenure, she interacted with guests, addressing inquiries and providing assistance to enhance the travel experience. This role contributed to her foundational skills in customer service.
Experience at Centennial College
From 2012 to 2014, Renee Clarke served as a Customer Service Representative at Centennial College's School of Business. In this role, she supported students and faculty by addressing inquiries and providing information about programs and services. Her experience at Centennial College strengthened her customer service and communication skills.
Background in Retail and Customer Service
Renee Clarke has over a decade of experience in retail and customer service environments. This extensive background includes roles such as Receptionist at Downtown Automotive Group and Cash Manager at Summerhill Market. Her diverse experiences have equipped her with strong interpersonal skills and a deep understanding of customer needs.
Education and Specialization
Renee Clarke graduated from Centennial College with a specialization in Human Resources Management. She studied Business Administration and Management from 2011 to 2014, which provided her with a solid foundation in business principles and human resources practices.