Ana A.
About Ana A.
Ana A. is a Tech Ops Engineer at Peachy in New York, with a background in customer service and technical support. She has worked for Apple in various roles and holds degrees in English and Political Science, along with a Powerplant Certification from the FAA.
Work at Peachy
Ana A. has been employed at Peachy as a Tech Ops Engineer since 2022. In this role, she utilizes her technical expertise and customer service skills to support operational processes. Her experience in the tech industry contributes to her effectiveness in addressing technical challenges and mentoring team members.
Previous Experience at Apple
Ana A. has extensive experience at Apple, where she held multiple roles. She served as a Genius Administrator from 2019 to 2021, a Technical Specialist from 2017 to 2019, and an Applecare Advisor for eight months in 2020. Additionally, she worked as a Specialist from 2015 to 2017. These positions allowed her to develop strong customer service and technical skills.
Education and Expertise
Ana A. holds a Bachelor of Science in Political Science and Government and a Bachelor of Arts in English Language and Literature, both obtained from Queens College between 2015 and 2018. She also studied Aircraft Powerplant Technology at Aviation High School, achieving a Powerplant certification from the FAA, which qualifies her for aircraft maintenance.
Work at Dandy
Before joining Peachy, Ana A. worked at Dandy as an IT Specialist from 2021 to 2022. In this role, she applied her technical knowledge to support IT operations and enhance system performance, further building on her experience in the technology sector.