Kim Cyphers
About Kim Cyphers
Kim Cyphers is the Director of Product Adoption & Solution Consulting at PeopleFluent, with over 20 years of experience in Human Capital Management.
Title and Current Role
Kim Cyphers is the Director of Product Adoption & Solution Consulting at PeopleFluent, based in Franklin, Tennessee, United States. She provides domain and solution expertise to adapt software solutions for unique and complex talent processes. In her role, she manages a team that supports Sales and Customer Success teams with product demonstrations for both prospects and existing clients. She also supports Customer Success Managers in subscription renewals and product adoption.
Prior Experience at PeopleFluent
Before her current role, Kim served as the Interim Director, Global Account Management at PeopleFluent from 2020 to 2021. She also held the role of Senior Solution Consultant from 2010 to 2019, where she consulted with clients on best practices, process design, and delivered education and training. Her responsibilities included providing consultation to optimize system functionality and drive product adoption and return on investment.
Other Professional Experience
Kim's career includes a notable tenure at IBM as Client Portfolio Manager for the Workday Practice in 2019, where she worked for 5 months. Additionally, she worked at HCA as an OD Consultant from 1995 to 2010. Her extensive experience in these roles has solidified her expertise in Human Capital Management (HCM).
Educational Background
Kim studied Marketing at Illinois State University, where she achieved a Bachelor of Science (B.S.) degree from 1989 to 1993. Her educational foundation laid the groundwork for her extensive career in Human Capital Management and solution consulting.
Expertise in Human Capital Management
With over 20 years of experience in Human Capital Management (HCM), Kim specializes in Organization Development, Change Management, Executive and Leadership Development, High Performance, and Building Cultures of Service. She focuses on attracting top talent, driving employee engagement, and empowering employees to develop their career aspirations. Her role involves consulting healthcare customers to unify and optimize talent acquisition and management processes.