Aaron Bannister
About Aaron Bannister
Aaron Bannister is the Co-Founder and Chief Customer Success Engineer at PetDesk, with a background in computer engineering and extensive experience in customer service and technology solutions.
Company
Aaron Bannister is currently working at PetDesk. He co-founded the company and holds the position of Chief Customer Success Engineer. PetDesk focuses on enhancing pet health through improved connectivity between pet care providers and pet parents. The company shifted its focus to the veterinary space after initially building technology for another business.
Title
Aaron Bannister serves as the Chief Customer Success Engineer at PetDesk. In his role, he is responsible for creating a roadmap to enhance the self-sufficiency of the Customer Success teams. He also oversees the internal support model to ensure alignment with service level agreements for both practices and pet owners.
Education and Expertise
Aaron Bannister studied at the University of Notre Dame, where he earned a Bachelor of Business Administration (BBA) in Management of Information Systems. He has a background in computer engineering, which has informed his approach to creating technology solutions that improve pet health.
Previous Experience
Before co-founding PetDesk, Aaron Bannister worked as a Solution Architect and Senior Application Developer at Ascendix Technologies, gaining extensive experience in customizing CMS for the real estate industry. He also founded locai, Inc. and served as its Chief Information Officer. His career began with a six-year tenure at Ascendix Technologies, where he was a Senior Application Developer.
Background
Aaron Bannister has a rich background in computer engineering and customer service. His experience customizing CMS for the real estate industry at Ascendix Technologies played a significant role in his understanding of excellent customer service. This background inspired him to co-found PetDesk and develop technology aimed at improving pet health.