Alyssa Ortiz
About Alyssa Ortiz
Alyssa Ortiz is a Customer Success Manager at PetDesk with a diverse background in veterinary nursing and research in psychology.
Current Role at PetDesk
Alyssa Ortiz currently serves as the Customer Success Manager at PetDesk. She has been with the company since 2019 and is based in the Fort Collins, Colorado area. In this role, she focuses on ensuring client satisfaction and maintaining strong customer relationships, utilizing her extensive background in customer success and account management.
Previous Experience as Customer Success Manager
Prior to joining PetDesk, Alyssa Ortiz worked at Innately as an Account Manager and Customer Success Champion from 2017 to 2019 in Colorado Springs, Colorado. She also briefly held a position as an Account Manager/Customer Success at New Planet Technologies, Inc. in 2017. Her roles focused on managing client accounts and fostering positive client interactions.
Veterinary and Nursing Experience
Alyssa Ortiz has extensive experience in veterinary medicine and emergency nursing. She worked at FOUR SEASONS VETERINARY SPECIALISTS, LLC as the Emergency Nurse Supervisor from 2015 to 2017 in Loveland, Colorado. Additionally, she held various roles in veterinary nursing, including positions at Peak Veterinary Specialist and Emergency, Alpenglow Veterinary Specialty + Emergency Center, and VCA Alameda East Veterinary Hospital.
Education and Academic Background
Alyssa holds a Bachelor's Degree in Industrial and Organizational Psychology and Occupational Health Psychology from Colorado State University, where she also conducted an honors thesis on the exercise habits of shift workers. She has an Associate of Applied Science Degree in Veterinary Technology from Bel-Rea Institute of Animal Technology, and studied Speech Communication and Rhetoric at St. Mary's University. Alyssa completed her high school education at Silver High School.
Research and Internships
Alyssa Ortiz was a member of the Graduate Occupational Health Psychology Research Lab at Colorado State University from 2014 to 2015. She also interned at Pinsight as a Research Intern and served as an Undergraduate Research Assistant at Colorado State University, gaining substantial experience in research methodologies and academic studies.