Edynn S.
About Edynn S.
Edynn S. is a Customer Success Manager with extensive experience in customer success and sales roles, currently working at Quartz Network, JEMILI Inc., and PetDesk.
Title
Edynn S. currently holds the position of Director of Customer Success at Quartz Network, JEMILI Inc., and PetDesk. Previously, she served as Director of Veterinary Sales at Roya.com and as Senior Account Executive at Reliant Funding.
Current Company Roles
Edynn S. is currently associated with multiple companies in the role of Director of Customer Success. At Quartz Network, she has been contributing since 2022. At JEMILI Inc., she holds the same title and has been serving since 2020. Additionally, Edynn works at PetDesk in the role of Customer Success Manager, starting her tenure there in 2018. All these roles demonstrate her expansive expertise in customer success management and her capacity to juggle multiple positions effectively.
Previous Professional Experience
Before her current roles, Edynn S. built her career in various capacities, mostly within the customer success and sales domains. She worked as Director of Veterinary Sales at Roya.com from 2015 to 2018, and as Senior Account Executive at Reliant Funding from 2015 to 2016. From 2013 to 2015, she served as Account Executive at iMatrix. Her initial professional experience includes a long tenure at Reliant Funding as a Senior Account Executive.
Education and Expertise
Edynn S. holds two significant academic qualifications. She earned a Bachelor of Science (BS) degree in Registered Nursing/Registered Nurse from Texas Woman's University, where she studied from 2010 to 2013. Additionally, she achieved a Bachelor of Applied Science (BASc) degree in Biochemistry and Molecular Biology from California State University, Los Angeles, studying from 2005 to 2008. Her strong educational background complements her professional trajectory in customer success and sales.
Achievements
Throughout her career, Edynn S. has displayed remarkable performance in various roles. She achieved a 98.6% client retention rate by building lasting client relationships. In previous roles, she broke company up-sales records and reduced churn by 10%. Additionally, she managed to increase sales by 200% within the first six months of a former position. These milestones illustrate her ability to significantly impact bottom-line profitability, earning her fast-track promotions.