Emily Campos
About Emily Campos
Emily Campos is the VP of Customer Experience at PetDesk, responsible for strategic direction and customer outcomes across multiple teams. She has extensive experience in customer success roles and enjoys hiking and boating on Lake Michigan with her dog, Ozzy.
Company
Emily Campos is currently the Vice President of Customer Experience at PetDesk. In this role, she is responsible for setting the strategic direction for the Implementation, Customer Success, Professional Services, and Support teams. She ensures customer outcomes are achieved across multiple teams.
Title
Emily Campos is the VP of Customer Experience at PetDesk. She oversees the strategic direction of various teams focused on customer success and support. Her role includes leading the Implementation, Customer Success, Professional Services, and Support teams to ensure that customer objectives are met.
Previous Roles
Before becoming VP, Customer Experience at PetDesk, Emily Campos held several key positions in a variety of companies. From 2021 to 2023, she served as the Sr. Director of Customer Experience at PetDesk. She was also a Customer Success Fellow at On Deck during the same period. Prior to these roles, she held positions like Customer Success Coach at Catalyst Software and Manager of Customer Success at RevenueWell. Notably, she served in multiple roles at Wonderlic, including Director of Customer Success, Manager of Marketing Special Projects, and Regional Director of Sales.
Education and Expertise
Emily Campos holds a Master of Business Administration (MBA) in Marketing from DePaul Driehaus College of Business. She also holds a Bachelor's degree in Chemistry from Michigan State University. Her educational background equips her with knowledge in both analytical and business disciplines, which she applies in her customer experience roles.
Professional Affiliations
Emily Campos has been a Council Member for the Customer Experience Program at The George Washington University. In her professional network, she actively seeks connections with other Customer Success and Customer Experience professionals to stay updated on best practices in the field.