Erin White
About Erin White
Erin White is the Senior Customer Success Manager, Strategic Accounts at PetDesk, with a strong background in the veterinary industry and advanced skills in customer relationship management.
Title
Erin White holds the position of Senior Customer Success Manager, Strategic Accounts at PetDesk. She has been in this role since 2021, leveraging her extensive experience to manage and optimize strategic customer relationships.
Professional Experience at PetDesk
Erin White has worked at PetDesk in various capacities. She started as a Customer Success Manager III from 2019 to 2020. She then progressed to the role of Customer Success Manager, Strategic Accounts from 2020 to 2021. Since 2021, she has been serving as the Senior Customer Success Manager, Strategic Accounts, focusing on enhancing customer satisfaction and retention.
Previous Roles in the Veterinary Industry
Before joining PetDesk, Erin White worked at Covetrus as an eVetPractice Sales Specialist from 2017 to 2019 in the Tampa/St. Petersburg, Florida area. Her career also includes a position as a Certified Pharmacy Technician at CVS Pharmacy from 2016 to 2017, showcasing her diverse skill set in customer relationship management and sales support.
Early Career and Experience
Erin White's early career includes various roles that contributed to her professional growth. She worked as a Hostess/Server at Mellow Mushroom from 2013 to 2016 in Conyers, Georgia. Additionally, she gained experience in the veterinary field as an Apprentice at Conyers Animal Hospital from 2011 to 2012.
Education and Academic Background
Erin White holds a Bachelor of Science degree in Biology from Florida Southern College, earned between 2013 and 2016. She also completed studies at The School for Field Studies, where she specialized in Tropical Island Biodiversity Studies in 2016. Her academic background in biology and biodiversity supports her expertise in the veterinary and customer success fields.