Kendra Lucas
About Kendra Lucas
Kendra Lucas is an Implementation Manager at PetDesk with a background in customer success and marketing roles across various companies in San Diego, California.
Current Role at PetDesk
Kendra Lucas currently serves as an Implementation Manager at PetDesk. She has held this position since 2022. In her role, she is responsible for overseeing the implementation processes, ensuring that clients are successfully onboarded, and that the company's products and services are integrated smoothly into clients' operations.
Previous Positions at PetDesk
Before becoming an Implementation Manager, Kendra worked in various roles at PetDesk. From 2021 to 2022, she was an Implementation Specialist, focused on supporting the onboarding process for clients. Prior to that, she was a Customer Success Manager from 2020 to 2021, where she was responsible for maintaining strong relationships with clients and ensuring their satisfaction with PetDesk's services.
Experience at Lytx, Inc.
Kendra Lucas worked as a Client Success Coordinator at Lytx, Inc. from 2019 to 2020. In this position, she was tasked with coordinating client success initiatives and providing support to ensure client satisfaction. Before her tenure as a full-time employee, she served as a Client Success Coordinator through a contract with Suna Solutions from 2018 to 2019.
Early Career and Internships
Early in her career, Kendra held several positions that contributed to her extensive experience in customer success and marketing. These include roles at Charter Schools of San Diego, Agri Service Inc, The Walt Disney Company, Urban Outfitters, Dana Greene Photography, and Fluent Grp. She also worked as a Student Producer at Grow Marketing in 2011. These positions allowed her to develop skills in sales support, resource management, marketing, and customer service.
Education Background in Marketing
Kendra Lucas has a solid educational foundation in marketing. She earned a Bachelor's degree in Marketing from San Diego State University-California State University, where she studied from 2011 to 2016. Additionally, she attended AUT University in 2014 to further enhance her marketing expertise.