Lorraine Donner
About Lorraine Donner
Lorraine Donner is a Senior Customer Support Agent at PetDesk with extensive experience in customer support, sales, and office management roles in the San Diego area.
Sr. Customer Support Agent at PetDesk
Lorraine Donner currently holds the position of Sr. Customer Support Agent at PetDesk. She has been in this role since 2021. Lorraine's responsibilities include troubleshooting issues, assisting customers with inquiries, and ensuring a high level of customer satisfaction. Her extensive experience in customer support within the company contributes to her expertise in delivering effective solutions and maintaining client relationships.
Former Customer Support Roles at PetDesk
Before her current role, Lorraine worked at PetDesk in various capacities. From 2018 to 2021, she served as a Customer Support Representative III in the Greater San Diego Area, where she managed customer queries and provided relevant support. Prior to this, Lorraine was a Sales Development Representative from 2017 to 2018, focusing on building client relationships and developing sales strategies within a five-month tenure.
Accounts Receivable Specialist at Precision Toxicology, LLC
From 2014 to 2017, Lorraine Donner was employed at Precision Toxicology, LLC as an Accounts Receivable Specialist in San Diego, CA. In this role, she was responsible for managing receivables, processing payments, and ensuring timely collections. Lorraine's work contributed to maintaining financial accuracy and supporting the company's financial health.
Previous Experience at Golden State Driving School and All in One Line
Lorraine held the position of Office Manager at Golden State Driving School from 2012 to 2014. Her duties included administrative management and coordination of office activities. Prior to that, she worked as an Inside Sales Representative at All in One Line from 2011 to 2012, where she focused on securing sales and expanding the customer base.
Product Demonstrator at PromoWorks
Throughout 2010 to 2013, Lorraine engaged with customers as a Product Demonstrator at PromoWorks in San Diego, CA. She presented products to potential customers, provided demonstrations, and facilitated sales through direct engagement. This role enhanced her skills in customer interaction and sales.