Trista Parsons, Cvbp, Ccsm
About Trista Parsons, Cvbp, Ccsm
Trista Parsons is a Certified Customer Success Manager at PetDesk, with a background in veterinary practice management and marketing.
Current Title and Role at PetDesk
Trista Parsons serves as a Certified Customer Success Manager at PetDesk. Her responsibilities include supporting over 400 veterinary practices, optimizing workflows, and fighting burnout within veterinary teams. She leverages innovative tech tools to enhance the success of these practices. Trista emphasizes the importance of inclusivity and psychological safety within the veterinary profession.
Previous Work Experience at Animal Allergy & Dermatology of Colorado
Trista Parsons worked at Animal Allergy & Dermatology of Colorado as a Practice Manager from 2019 to 2023. In this role, she managed daily operations and played a critical role in overseeing the practice's performance and client relationships. Her experience in this position helped her build strong administrative and managerial skills.
Career at Southern Colorado Veterinary Internal Medicine
Trista Parsons has an extensive history with Southern Colorado Veterinary Internal Medicine. She was there from 2004 to 2019 in various capacities, including Client Service Specialist, Client Services Supervisor, Marketing Manager / Referral Manager. Over these years, she managed client interactions, supervised service teams, and handled marketing and referral management, honing her expertise in veterinary client service and practice management.
Education and Expertise
Trista Parsons is academically accomplished with a BS in Business Management specializing in Marketing from Colorado State University Global, expected to complete in 2024. She also studied Information Technology, emphasizing web development, at Fort Hays State University, earning 62 credits toward her degree. Her academic background further complements her professional roles, equipping her with a blend of business, marketing, and technical skills.
Professional Focus and Advocacy
In her professional career, Trista Parsons places a high value on inclusivity, psychological safety, kindness, dedication, learning, advocacy, and creativity. She is committed to these principles, which guide her efforts to support veterinary teams. She strives to create better working environments and promote well-being within the veterinary practice community.