Brian Ormsby, Sphr
About Brian Ormsby, Sphr
Brian Ormsby serves as the Vice President of Customer Success at Planful, a position he has held since 2021. He has extensive experience in customer success roles, notably at HireVue, where he progressed from Customer Success Manager to Senior Director during his tenure from 2013 to 2020.
Current Role at Planful
Brian Ormsby serves as the Vice President of Customer Success at Planful, a position he has held since 2021. He operates from the San Francisco Bay Area and is responsible for overseeing customer success initiatives, ensuring client satisfaction, and driving the overall success of the customer experience within the organization.
Previous Experience at HireVue
Before joining Planful, Brian Ormsby held multiple roles at HireVue. He began as a Customer Success Manager from 2013 to 2015, advancing to Director of Customer Success from 2015 to 2017. He then served as Senior Director of Customer Success for ten months in 2017, followed by a role as Vice President of Customer Success from 2018 to 2020. His tenure at HireVue spanned seven years, during which he contributed to the development and execution of customer success strategies.
Experience at UPS
Prior to his time at HireVue, Brian Ormsby worked at UPS as an Area Human Resource Manager from 1996 to 2011. His role involved managing human resources functions and supporting organizational objectives over a 15-year period.
Education and Qualifications
Brian Ormsby earned a Bachelor of Business Administration (BBA) degree with a focus on Accounting and Finance from the University of Utah. He attended the university from 2001 to 2004, laying the foundation for his career in customer success and management.