Benjamin Woods
About Benjamin Woods
Benjamin Woods is a Sr. Manager at Postscript Plus, specializing in customer support and success. He holds a Master's degree in Sports Industry Management from Georgetown University and has extensive experience in early-stage startups and customer onboarding.
Work at Postscript
Benjamin Woods currently holds the position of Sr. Manager, Postscript Plus at Postscript, where he has been employed since 2023. In this role, he is responsible for overseeing operations related to Postscript Plus, contributing to the company's growth and customer engagement strategies. His experience in early-stage startup environments enables him to deliver high-quality work and adapt to the dynamic demands of the role.
Education and Expertise
Benjamin Woods studied at Georgetown University School of Continuing Studies, where he earned a Master of Professional Studies (MPS) in Sports Industry Management, Strategic Marketing, Communication, and New Media. He also holds a Bachelor's Degree in Communication Studies from Baldwin Wallace University. His educational background equips him with a strong foundation in strategic communication and marketing, which he applies in his professional roles.
Background
Benjamin Woods has a diverse professional background, having worked in various roles across multiple companies. He served as Head of Global Customer Onboarding at F45 Training for one year and held the position of Manager, Customer Success at Steno for three months. Additionally, he worked at Waitwhile as Head of Customer Support and Success for two years, and at PatientPop Inc. as Team Lead, Implementation for two years. His career also includes a role as Store Manager at Under Armour and as Support Agent II at MRI Software.
Achievements
Benjamin Woods possesses a proven track record of adapting to new technologies to enhance customer satisfaction. He is recognized for his exceptional technical to business communication skills, which facilitate the resolution of inefficient operational processes. As a technical subject matter expert, he collaborates with colleagues to provide effective customer support, demonstrating his commitment to improving customer experiences.