Stephen Hobbs
About Stephen Hobbs
Stephen Hobbs is a Senior Manager at Protiviti specializing in Technology Consulting and ServiceNow, with extensive experience in service management and application architecture.
Employment at Protiviti
Stephen Hobbs is currently working at Protiviti as a Senior Manager in Technology Consulting, focusing on Technology Strategy and Operations, specifically with ServiceNow. He has been in this role since 2020 and is based in Atlanta, Georgia, United States. His responsibilities include managing technology strategy and operational processes, ensuring that ServiceNow integrations align with business goals.
Previous Roles at IBM
Stephen Hobbs worked at IBM for several significant periods. From 2017 to 2020, he served as a Senior Technical Staff Member, specializing in Resiliency and Storage Service Management. Prior to that, from 2015 to 2017, he was the Chief Architect for the Service Management Global Program. His earlier tenure at IBM includes serving as Chief Architect for North America Service Management Transitions from 2005 to 2013 and as an Application Architect / Development Lead from 1995 to 2005 in Atlanta, Georgia. These roles equipped him with extensive experience in service management, architecture, and technology transitions.
Employment at Equifax
Between 2013 and 2015, Stephen Hobbs worked at Equifax as the Senior Director for Service Management Tools and Process Automation. In this role, he focused on enhancing service management through the use of innovative tools and automated processes. His work contributed to the streamlining of operations and improved efficiencies within the organization.
Educational Background
Stephen Hobbs holds a Bachelor of Science in Computer Science from The University of Alabama in Huntsville, achieved in 1991. Additionally, he studied at the United States Naval Academy from 1987 to 1991, where he also earned a Bachelor of Science in Computer Science. His educational foundation has played a crucial role in his extensive career in technology and service management.
Experience in Service Management and Application Architecture
Stephen Hobbs has accrued over 15 years of experience in Service Management and 20 years in Application Architecture and Development. Throughout his career, he has successfully transformed service management practices at numerous Fortune 500 companies. His dual expertise in development and management allows him to bridge the gap between technical requirements and business objectives, making him proficient in achieving optimal efficiency in various tech operations.