Keira Robinson
About Keira Robinson
Keira Robinson is a Service Manager at QBE Insurance, where she has worked since 2019. She has previous experience as a Claims Consultant at the Australian Government Department of Veterans' Affairs and as a People & Operations Team Leader at TIO.
Work at QBE Insurance Group
Keira Robinson has served as a Service Manager at QBE Insurance since 2019. In this role, she is responsible for overseeing service operations and ensuring customer satisfaction. Her tenure at QBE Insurance spans five years, during which she has contributed to enhancing service delivery and operational efficiency.
Previous Experience at Australian Government Department of Veterans' Affairs
Prior to her role at QBE Insurance, Keira Robinson worked at the Australian Government Department of Veterans' Affairs as a Claims Consultant from 2007 to 2013. During her six years in this position, she handled claims processing and provided support to veterans, ensuring they received the necessary assistance and benefits.
Experience at TIO
Keira Robinson was employed at TIO as a People & Operations Team Leader from 2013 to 2019. In this capacity, she managed team operations and played a key role in developing strategies to improve employee performance and engagement. Her six-year experience at TIO contributed to her expertise in operational management.
Career Overview
Keira Robinson has a diverse career spanning over a decade in the insurance and government sectors. Her roles have included service management, claims consulting, and team leadership. This breadth of experience has equipped her with a comprehensive understanding of operational processes and customer service within these industries.