Kirsty Barnes
About Kirsty Barnes
Kirsty Barnes serves as the TP Settlements Service Manager at QBE Insurance, a position she has held since 2019. With a background that includes roles such as Claims Officer and Bushfire Catastrophe Service Manager, she brings over a decade of experience in the insurance industry.
Work at QBE Insurance Group
Kirsty Barnes has been employed at QBE Insurance since 2012. She started her career at the company as a Claims Officer in Melbourne, Australia, where she worked for seven years until 2019. Following this role, she transitioned to the position of TP Settlements Service Manager, a role she has held since 2019. In 2020, she briefly served as the Bushfire Catastrophe Service Manager for a period of nine months.
Current Role and Responsibilities
As the TP Settlements Service Manager at QBE Insurance, Kirsty Barnes oversees the management of third-party settlements. Her responsibilities include ensuring efficient processing and resolution of claims, as well as maintaining communication with stakeholders involved in the settlements process. This role requires a thorough understanding of claims management and customer service.
Previous Experience at QBE Insurance
Before becoming the TP Settlements Service Manager, Kirsty Barnes worked as a Claims Officer at QBE Insurance from 2012 to 2019. In this capacity, she was responsible for assessing and processing insurance claims, providing support to clients, and ensuring compliance with company policies and procedures. Her experience in this role laid the foundation for her subsequent managerial position.
Career Timeline
Kirsty Barnes has a progressive career at QBE Insurance spanning over a decade. She began as a Claims Officer in 2012, advancing to the role of TP Settlements Service Manager in 2019. In 2020, she took on the additional responsibility of Bushfire Catastrophe Service Manager for nine months, further broadening her expertise within the insurance sector.