Tracy Firth
About Tracy Firth
Tracy Firth serves as the Service Manager at QBE Insurance, where she has worked since 1992. She supervises the National Operations Strategy and oversees the implementation of new processes and service standard changes.
Work at QBE Insurance Group
Tracy Firth has been employed at QBE Insurance since 1992, holding the position of Service Manager for 32 years. In this role, she supervises the National Operations Strategy, ensuring that the organization's operational goals are met. Tracy is responsible for overseeing the implementation of new processes and changes to service standards, which are critical for maintaining efficiency and service quality within the company.
Leadership and Management Responsibilities
As Service Manager, Tracy Firth provides leadership and management of internal relationships within the Business Support Teams at QBE Insurance. Her role involves fostering collaboration among teams to enhance operational effectiveness and support the overall objectives of the organization. Tracy's focus on internal relationships contributes to a cohesive work environment that aligns with the company's strategic goals.
Education and Expertise
Tracy Firth attended Gillies Plains High School, where she completed her education up to Year 11. Her educational background has provided her with foundational skills that support her extensive career in the insurance industry. Over her 32 years at QBE Insurance, Tracy has developed expertise in operational strategy and service management.